Snikket is a fully open-source personal messaging server that allows groups of people such as family, friends, clubs and small organisations to have their own private communication space.
You can use our simple dashboard to launch Snikket instances for you in just a few minutes. It’s a great option if you’re just looking for a more privacy-friendly alternative to mainstream messengers such as Facebook, WhatsApp or Telegram, without any technical knowledge required.
To get started, sign in or create an account using the button below:
We are currently offering a single instance type which is suitable for up to 10 active users (contact us if you’re interested in larger instance sizes!). This instance type costs $6 USD or less, per month. The final price will depend on the region, currency, and tax applicable in your country, and whether you choose to pay monthly or annually. Our dashboard will list the plans and calculate the pricing available to you when you launch an instance.
All plans include a 14-day trial period, so you can be sure you are happy with our service before we charge you.
Note for beta users: If you joined during the free beta period you will have at least 2 months notice before we require billing on your account. We’ll be in touch.
Note for JMP users: We have partnered with JMP.chat to grant people using a Snikket instance with their JMP phone number hosting at no extra charge! Your Snikket instance will be covered by your usual JMP monthly subscription. Please contact JMP to take advantage of this offer.
No. Although there are many “free” online communication options available, in reality it always costs money to run a service. Free services are either not sustainable or they generate money in hidden ways, such as exploiting your personal data. We do not do those things, and choose to simply charge an honest price for the service we offer.
You will always have the option to request your data and migrate it to a self-hosted instance if you prefer.
The current service is hosted in Germany. We may make other regions available in the future if there is demand.
We also run media relay servers in certain other geographic regions (e.g. North America) to enable low-latency audio and video calls for people in those locations.
If you have a domain name you would like to use, you have that option. However if you don’t have a domain name, you can use a free subdomain managed by us at no extra cost.
Definitely! Using a custom domain name is free for all hosted instances. It is even encouraged, because it makes migration (e.g. between hosting and self-hosting) much easier.
Note that there is a limitation currently: the domain you use with your instance cannot also be used to serve a website or other service. This is a technical limitation - for custom domains we need you to add DNS ‘A’ and ‘AAAA’ records that point to our service, so we can obtain valid certificates for your instance and serve the instance web interface. You can use a subdomain to work around this limitation. For more technical information, see snikket-server issue #60.
If you already have a Snikket instance and you are having trouble connecting to it, first check the Snikket Hosting status page. If you still have questions, email Snikket support and we can look into your instance status. You must include the domain name of your instance so we know where to look.
For security reasons we are unable to provide password resets or other details about instances associated with JMP subscriptions. Please contact JMP support such queries instead.
Snikket team members are unable to assist with JMP account issues. Please do not tell us your JMP number - we cannot view or manage your JMP account.
If you have a question regarding your JMP account or a Snikket instance linked to it, please contact JMP support and they will be happy to help you.
If you have a JMP account and want to add a hosted Snikket instance to your JMP account, please contact JMP support and they will do that for you.
If you do not yet have an XMPP account yet but you want to use JMP+Snikket, you can use the Cheogram app on Android to sign up for JMP and create a Snikket instance. If you cannot use the Cheogram app to get started, please contact JMP support (e.g. via SMS) and they will help you get set up.
Please check out the general Snikket FAQ, or contact us with your question and we’ll be happy to help!
Click the button below to start your Snikket journey…